FAQ

▼ DO WE SHIP WORLDWIDE?
We ship our products worldwide with DHL and UPS. All orders are dispatched on the same day if ordered before 3pm CET from Germany. Orders placed over the weekend are dispatched on Mondays. All orders can be tracked from dispatch to delivery. Click here to find out your shipping costs.
WHAT ARE SUPERFOODS?
Superfoods are fruits, vegetables, seeds, grasses, seaweeds or leaves that are extremely high in vitamins, minerals, antioxidants, enzymes and healthy fats – these nutrients are all essential for your health and well-being! Your Superfoods created 7 natural, organic and healthy superfoods mixes. Each of our blends consists of powerful organic superfoods specifically designed to improve your health. From the Forever Beautiful to the Super Green Mix, there is a perfect mix for everybody!
WHICH SUPERFOOD MIX IS RIGHT FOR ME?

Each superfood mix has a unique combination of nutrient-rich ingredients that will nourish and revitalize your body. Super Green for immunity and detox, Forever Beautiful for an antioxidant boost, Energy Bomb and Power Matcha for a healthy dose of long-lasting energy, Chocolate Lover to make the perfect healthy treats, Muscle Power for energy and muscle growth and Skinny Protein for fast muscle recovery. Check out all the product pages for more detailed information. You can also always email info@yoursuperfoods.eu or send us a message on social media if you have more questions.

ARE YOUR SUPERFOODS PRODUCTS CERTIFIED ORGANIC?

All 7 superfood mixes are organic certified. This means that our products comply with all the rules stated in the European law for organic food and that they are controlled on a yearly basis. Additionally, we make sure to only source the highest quality organic superfoods from around the world.

◄ ARE YOUR SUPERFOODS PRODUCTS VEGAN?

All 7 superfood mixes are vegan including the Muscle Power and Skinny Protein Mixes. In addition, all our mixes are certified organic, raw, 100% natural and do not contain gluten, dairy, soy, artificial colors, GMO or additives.

◄ WHAT MAKES OUR SUPERFOODS DIFFERENT?

High Quality: We source the highest quality superfoods in an organic and sustainable way. Wherever possible we source regional and fair-trade. Our amazing wheat grass and barley grass come from Germany, bright green chlorella from the Netherlands, the healthiest spirulina from Hawai - on all product pages we are transparent from about which countries our products are sourced from. All our mixes are certified organic, natural, vegan, raw, gluten free, GMO free, free from additives and preservatives.

Health & Happiness: We believe that good nutrition should be available for everybody. Our products make it easy and delicious to benefit from the best what nature has to offer. We hope to inspire you and many others to start eating and living a healthier life. Additionally, we donate 1 packet of live-saving food for every box of Your Superfoods sold to children suffering from severe acute malnutrition. 

HOW DO I USE THE SUPERFOOD MIXES?
You can easily integrate our mixes into your everyday life. Use it for smoothies, juices, oatmeal, yoghurt, homemade snacks, salads and dips or whatever you like.
DO I NEED A HIGH SPEED BLENDER TO USE SUPERFOODS?

No, you can also stir Your Superfoods Mixes simply in your yoghurt, oatmeal, pancakes or just a glass of water. Additionally, it is also possible to make smoothies with a hand blender if you don’t own a blender yet.

HOW DO I STORE THE SUPERFOOD MIXES?
Your Superfoods Mixes should by stored in a cool, dry place. A shelf that is not exposed to direct sunlight, heat, or moisture is a great places to store the blends. Your Superfoods Mixes have a shelf life of 3 months to one year.
DO ANY OF THE PRODUCTS CONTAIN CAFFEINE?

Your Superfoods mixes contain absolutely no additives or fillers. The Energy Bomb and Power Matcha contain natural caffeine coming from guarana and matcha. The caffeine is released over a period of 6-8 hours as it comes in its natural form.Most of our customers report feeling a refreshing boost in energy levels without the jitteriness or crash that often comes with the consumption of caffeine or sugar. Of course, each body is unique, so if you have any concerns about the potential stimulatory effects of the ingredients in our products, we suggest that you start with a lower dose to determine your level of sensitivity. The Energy Bomb and Power Matcha mix are not recommended for children or pregnant woman.

DOES YOUR SUPERFOODS OFFER ANY QUANTITY DISCOUNTS?

Yes, we know that once you try each of our superfood mixes, you will want to add each of them to all sorts of foods! That’s why we created the Your Superfoods Combi Packs. Each pack is priced at a great discount as compared to buying each of the mix individually!

HOW CAN I FIND OUT ABOUT SALES, SPECIAL OFFERS AND DISCOUNTS?

At Your Superfoods, we love making it as easy and attainable as possible to incorporate superfoods into your daily routine. That's why we run promotions, sales, and discounts as often as we can. To stay up to date on any specials or discounts that are currently being offered, be sure to sign up for our newsletters at the bottom of the Your Superfoods homepage and follow ‘yoursuperfoods’ on Twitter, Facebook, Instagram, Snapchat and Pinterest.

◄ HOW DO WE GIVE BACK?
It is our mission to make this world a healthier & happier place. We decided to redefine the term superfoods. To make the entire world benefit of our products, we donate 1 packet of live-saving food for every box of Your Superfoods sold to children suffering from severe acute malnutrition, through our partnership with Action Against Hunger. This makes our superfoods even more super! Read more here.
◄ WHO STARTED YOUR SUPERFOODS?

Your Superfoods was founded by us, Michael and Kristel, two healthy food lovers who are passionate about the power of superfoods. Coming from a professional sport background made us experience first hand the effect of natural nutrition. After discovering the benefits of superfoods ourselves, we wanted to let everybody benefit from the natural vitamins and minerals in superfoods. We decided to give up our expected cooperate careers to follow our passion and started Your Superfoods. Read more here.

◄ WHERE CAN I PURCHASE THE YOUR SUPERFOODS MIXES? 

The Your Superfoods Mixes are available for purchase online and in a selection of retail locations throughout Europe. Please check out our stores page to see which retail locations sell the products. It is important to note that not all retail locations carry the full line of all the Your Superfoods Mixes.

◄ WHO DO I CONTACT IF I WOULD LIKE TO SELL YOUR SUPERFOODS PRODUCTS IN MY LOCAL RETAIL STORE OR SPECIFIC ONLINE STORE?

We are always looking for new opportunities to make superfood products easily accessible to our customers. If you would like to see our products in a specific retail location or on a particular online store, please contact us at info@yoursuperfoods.eu. If you can both let the store or site manager know that you would like for them to feature Your Superfoods products and email us their name and contact information, we will do our very best to make our products available to you via your desired outlet.

◄ WHO DO I CONTACT IF I WOULD LIKE TO RESELL YOUR SUPERFOODS MIXES?

Please contact our sales manager at info@yoursuperfoods.eu to inquire about wholesale rates.

◄ WHO DO I CONTACT IF I WANT TO BE A BRAND AMBASSADOR? 

Your Superfoods Ambassadors receive a discount on the Superfood Mixes in exchange for weekly posts on Facebook, Instagram, Youtube, and Snapchat and monthly blog posts that feature or mention our products. If you are interested in becoming a Your Superfoods Brand Ambassador, please sign up here.

◄ WHO DO I CONTACT IF IMY RECEIVED PACKAGE WAS DAMAGED? 

It is our policy to replace any damaged packages. If you receive a package with a product that has been damaged during shipping, please contact us at info@yoursuperfoods.eu within one week after receiving your package to receive a refund for your order.

◄ WHAT IS THE YOUR SUPERFOODS RETURN POLICY? 

While we cannot accept returns when the package has been openend, if you are displeased with our product in any way, please contact us immediately at info@yoursuperfoods.eu so that we may do our best to resolve the issue. Our customers’ satisfaction is very important to us and we will always do our best to provide you with the best products and service possible.

 

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